Helping Hand Shared Values

Client Satisfaction:
We are responsible for designing a family focused program based on a set of mutually agreed upon objectives to meet the evolving needs of the individual with disabilities.

Dignity & Respect:
In a community of people with diverse needs, we treat all persons related to the organization with respect and dignity, and will value their ideas, provide honest feedback, and foster individual growth.

Teamwork:
We collectively address each client’s service needs by willingly interacting in a spirit of cooperation, communication, and collaboration.

Safety:
We have a clear responsibility to protect our clients and staff by making health, safety, and environmental issues the primary consideration in everything we do. This requires appropriate and adequate training of staff and clients, as well as having the use of appropriate high quality equipment and facilities.

Continuous Improvement:
We will continuously strive to do better than before in all aspects of our organization by consistently producing outstanding outcomes, exceeding expectations, and incorporating innovations. This improvement will be verified through study, measurement, and improved results.

Family Confidence:
We will inspire a belief by families that the staff are competent, trustworthy, patient, and accepting by really caring about clients and by making a difference in their lives.

Cultural Sensitivity & Growth:
The services provided should be offered in a manner that is sensitive to cultural and family issues. These services should promote growth, independence, and the opportunity to enhance the quality of our clients’ lives.

Uncompromising Integrity:
We will always adhere to the highest standards of ethical conduct complying with all laws and regulations, honoring our commitments, and behaving in an honest, open, fair, ethical, legal, and moral manner.

Positive Work Culture:
We will promote a positive culture for workers by:

• providing regular performance evaluations and feedback;
• considering every job to be crucial;
• exhibiting care and concern for those that do the work;
• accommodating the special expertise of each employee.

Commitment:
Employees will exhibit a strong work ethic by taking ownership, caring about the job, and doing whatever is necessary to get the job done.